Our Services

Broker & Advisor – The Complete Package

In simple terms, this is what you will expect from AIC Insurance Brokers.
We will conduct ongoing strategic and extensive risk reviews on your business operation and your current insurance program and compare policies from a range of insurers and underwriting agencies. In many cases we will find issues within your insurance program, under-insurance issues and non-disclosed important information which can possibly result to a decline in a claim. Once we have carefully designed an insurance program which is bespoke to your business, we will then sit with you and spend as much time needed explaining the insurance cover and your risks.
Following our advice and recommendations, all you will need to do is decide which options best suits you and your business needs.
You can be assured that we make this whole process very simple and transparent so you can get back to managing your business.

Insurance Products

Every person and business is different. That is why we offer a wide range of insurance products and services so we know we can tailor the best solution for you and your business.

COMMERCIAL & DOMESTIC INSURANCE OFFERINGS

Professional Indemnity

Professional Indemnity Insurance is generally designed for professionals who provide advice or service to their customers or clients. Professional Indemnity Insurance protects professionals, consultants, contractors and businesses against legal costs and claims for any personal loss or damage.

Motor Vehicle Insurance

If you own and operate a private motor vehicle in Australia, there are three main types of general motor vehicle insurance you need to be aware of: * Comprehensive insurance offers the greatest protection, and covers you against fire, theft, accident damage to your car, and damage to other cars and property. * Third party property insurance covers you against damage caused to other cars and property. It does not provide any protection for your car. If you are considering this type of insurance, you should also ask for information on ‘uninsured motorist cover’. This partially protects you against damage to your car, to a limited amount, if an uninsured driver is at fault. Other conditions may also apply. * Third party property, fire and theft insurance is similar to third party property insurance, but with additional cover for damage to your car caused by fire or theft.

Public & Products Liability

If an accident or unforeseeable incident causes damage or injury to someone (other than your employees), you may be found legally liable to cover the costs. Public liability insurance can help to protect your business from the financial risk of liability claims – helping you trade with confidence. Public liability insurance helps protect your legal liability to third parties, including clients, customers and the public for injury or damage to their property, caused by the business. It can even cover emotional distress or shock that your business causes another person. It will generally pay your costs of investigating, defending and settling claims, as well as any compensation payment you are found liable to pay.

Crime Insurance Cover

Crime insurance provides cover for employee fraud, dishonesty and fraudulent acts committed by third parties. This insurance can also extend to cover computer crimes expenses, destruction or disappearance of money or securities, erroneous transfer of funds and investigation costs.

Machinery/Equipment Breakdown

Machinery and Equipment Breakdown Insurance typically refers to the cover for your physical business machinery, equipment and plant if they breakdown or are damaged. Most Machinery Breakdown Insurance policies may cover the cost of repair or even replacement equipment and may even extend to cover business interruption costs.

Business Interruption

Business interruption insurance can help your business to keep running if the insured property is lost or damaged after a catastrophic event such as fire, by covering ongoing costs so you can recover and rebuild. Business interruption insurance can cover the loss of any sales you would have made while your business is out of action – plus any extra costs you incur to stay open. It may also include; Ongoing operating expenses, such as electricity and rent, closure of your business premises due to government-ordered street closures or curfews, relocation costs for moving to and operating from a temporary location, training costs for operators of replacement machinery , damage to a supplier’s premises which has a negative flow on effect for your business operations.

Marine & Transit

Goods/Property in Transit Insurance

If the goods you buy, use or sell are lost or damaged while being transported by road, air, or sea, this protection covers the replacement of said items. Some policies include property damage while in transit within specified geographical limits.

Electronic Equipment Breakdown

In this day and age electronic devices and equipment are an essential part of our working and social life. This is why Electronic Equipment Breakdown Insurance is a necessity to protect any loss or damage to your business assets and ultimately any loss of profits and even loss of reputation. Electronic equipment insurance covers the cost to repair or replace specified electronic equipment following a breakdown. You can also choose to insure the additional costs to your business or business interruption expenses caused by a breakdown of electronic equipment. This insurance can extend to protect items such as; Computers, laptop & servers, Printers & photocopiers, Barcoding systems, Mobile and handheld devices, Televisions, Alarm systems, Faxes, PABX & communications systems, Point of Sale Hard and Software Systems. Cash Registers, Audio visual equipment, Microwaves, refrigerators & other kitchen equipment, Washers, dryers & other laundry equipment. All electronic equipment is at risk from a range of potential threats – many of them out of your control.

Heavy Motor Insurance

Whether you own one truck or a whole fleet of them, we can help you find the right truck/heavy motor insurance policy to suit your business and your budget. Some of the specialised insurance areas we can assist in include; Long Haul Operators, Transport/Warehouse, Tippers, Prime Movers, Plant/Machinery, Trailers (single, multi or trailer in control), Refrigerated Transport, Dangerous Goods Transport, Furniture Removalists, Hired In/Out Trucks & Trailers, Livestock Transport, Specialist Body Trucks (Drill, Agitators, Pump, Vacuum, etc.), Risk Management, Inexperienced and Young Drivers. We can also provide a specialised insurance packaged for the Transport & Logistics industry which covers much more that what your general insurance products would provide. Come and talk to us at AIC Insurance Brokers for more detailed information.

Business Insurance

Business owners can benefit from taking out an affordable and comprehensive business insurance pack to help protect them against the main risks involved in running a business. Business insurance packs can offer general protection for a business, which may include cover against; Property damage, Business interruption, Cyber Liability, Theft, Money, Glass, Public and Products Liability, Management Liability, Transit, Electronic equipment breakdown, Machinery breakdown, General property, Tax audit and Employee dishonesty.

Construction & Trades

Contract Works Insurance or Construction Insurance is important cover for commercial, industrial and domestic builders, sub-contractors, and owner-builders against damage, natural disasters, injury, theft and product or public liability. Contract works insurance can cover the building which is under construction, whether it’s a kit home, straw bale or mud brick home, or multi-story apartment or commercial buildings. It can also cover the equipment used in construction, as well as public liability risk. Depending on your policy, contract works insurance can cover you against; Natural disasters, such as bushfires, fire, earthquakes, flood and water damage, subsidence and landslip, storm, tsunami or wind, Damage to property caused by defects, theft and malicious damage or vandalism, smashed glass, public and products liability insurance, plus extra related costs, Third-party personal injury or property damage, as well as extra costs like replacing builder’s tools, escalation or removal fees

Cyber Liability Insurance

Cyber liability insurance covers financial losses that result from data breaches and other cyber events. Most cyber policies include both first-party and third-party coverages and financial loss from business interruption. With new Privacy Legislation introduced in February 2018 regarding mandatory breach notifications, and increased publicity around cyber attacks, there is a heightened awareness of privacy and cyber exposures. The numbers are alarming with more than 20% of Australian businesses experiencing cyber crime, and 40% of all attacks directed at SME’s. Some of the common events to date that can result in a cyber claim can include: - Social Engineering attack
- breach of privacy
- phishing & cyber fraud
- a hack attack
- lost or stolen iPad, laptop or smartphone

Workers’ Compensation

Workers' compensation is a compulsory statutory form of insurance for all employers in every state and territory in Australia and provides protection to workers if they suffer a work-related injury or disease. In NSW, Victoria and South Australia, insurers operate as scheme agents on behalf of the government authority. If a work-related accident or illness occurs, your workers should be able to get:
- first aid
- workers' compensation
- return-to-work rehabilitation (under work health and safety law)
As an employer, you need to have workers' compensation insurance to cover you and your workers against financial hardship due to an accident or illness. In most cases, you must provide accident and sickness insurance for your employees or workers’ compensation through an authorised insurer or broker.

Commercial Motor Fleet

Commercial Motor Vehicle Fleet Insurance can be more effective and manageable than insuring vehicles individually when you have a large number of vehicles in your fleet. Multiple vehicles, with multiple drivers on the one policy can make commercial Insurance motor vehicle fleet insurance a smart choice. A wide range of vehicles can be covered including passenger vehicles, vans, utes, light & heavy trucks, motorcycles and even tractors on the one policy. Cover includes theft, loss or damage to your vehicle, legal liability cover up to $50 million, hire vehicle following theft and windscreen excess waiver to name a few.

Corporate Travel

This insurance policy protects your business and staff when travel doesn’t go to plan. Corporate Insurance policies provide cover for financial losses cause by overseas health emergences, flight cancellation or lost and stolen baggage. As policies vary your comprehensive policy may also include; Overseas Medical and Evacuation Cost, Life and Disablement cover, Lost Luggage and Personal Effects, Flight Cancellations and Missed Connections, Rental Car excess, Loss of Deposits, Personal Liability and cost of replacing an employee.

Freight Forwarders Liability

Freights forwarders liability insurance is essential to all parties involved in the delivery of goods, particularly if the transaction is made across international borders. With this insurance, you will be protected from legal issues that may arise from the damage Insurance of loss of the goods. You will also protect your property and will receive coverage for any injuries on your workers.

Industrial Special Risk Insurance

Industrial Special Risk Insurance (ISR)

Industrial Special Risks insurance is a broad business insurance for medium and large businesses with insured values usually above $5 million and above depending on the insurer. Industrial special risks (ISR) insurance provides protection for a range of risks NOT specifically excluded in the policy. ISR policies are typically divided into two sections: Property Damage and Consequential Loss. Industrial Special Risks policies can be very complex and may requires a broker with experience to analysis and understand the risks faced and develop an appropriate risk protection program for your business. It takes a significant amount of experience to advise on a suitable industrial risks policy, brief in your business risks in detail ,and negotiate competitive terms with insurance companies and underwriters. AIC Insurance Brokers have this experience and can design a bespoke ISR policy for your business.

Trade Credit Insurance

If you trade or sell goods on a credit basis, you’re at risk of bad debt or non-payment by customers. This can disrupt your cashflow and leave you out of pocket. Trade credit insurance is important for protecting your income and business assets against potential customer failure. With the right cover, you can grow your business confidently, knowing you can be protected if things go wrong.

Strata Insurance

If you own a townhouse, unit, or apartment and you’re sharing common space with others, you don’t want to be left to foot the bill if there’s damage to shared parts of the building or items. Strata insurance protects the building and common areas or facilities, with the premiums paid for by the owners’ corporation.

Home and Contents Insurance

Home & Contents insurance can protect you from financial risk if your home is damaged or destroyed and can also cover your home’s contents if they are damaged, lost or stolen. You can take out cover for specific listed events only or for wider accidental damage cover, depending on your needs.

Landlord Insurance

Like home insurance, landlord insurance can cover your rental property and its contents against risks like storms, floods and fire. It can also cover the damage that tenants can cause to your contents – and even loss of rental income. Unlike some landlord policies, we can source landlord insurance which can also cover holiday rentals and long-term rentals.

Retail Business Insurance

Whether you run a small café or a large restaurant; a corner store or a nationwide chain, you’ll be exposed to risk. Even if you don’t have a physical store, your business is still exposed to risks like cybercrime, fraud or injury to customers from a faulty product. A range of covers can be arranged to suit retailers in all sectors, including beauty, hairdressing, clothing and footwear, department stores, food and liquor, furniture and electronics, plus many more.

Farm Insurance

Working on the land brings many rewards – but just as many risks. As a farm owner, you’re vulnerable to bushfires that can destroy livestock or damage your buildings and other property; machinery breakdown which can cost you time and money; personal illness or a serious accident; or even a claim from a guest injured on your property. That’s why farm insurance can help protect your farm and its produce, and the wellbeing of you, your family and the people that pass through your property.

Tax Audit Insurance

Tax Audit Insurance offers you and your clients protection from the costs incurred in unexpected tax and government audits. The possibility of being subject to a random audit is increasing every year. Responding to official queries and audits can be stressful and costly to your business. Tax Audit Insurance can cover professional fees associated with audits and official investigations, including business & directors audit cover, individual cover and self-managed superannuation fund cover.

Insurance for Property Developers

As a property developer, you need to be across a range of council regulations and manage complex finance arrangements. You may also have to deal with the rising costs of materials and labour, missed deadlines and budget blowouts. Then there’s the chance your builders could become insolvent, weather events could damage your project, or equipment and materials could be stolen or lost. Finally, like all businesses, property developers need to be vigilant in protecting themselves and clients from the growing threat of cybercrime. Some property developers take out contract works cover – but often, it’s their builder who takes out the contract works policy. If your builder is responsible for taking out contract works, make sure you are named on the contract as an insured. You should also ensure the policy extends to any sub-contractors working on your property development project. You may also require other types of cover, depending on the type of business you are running.

Domestic Building Insurance / Home Warranty Insurance

Builders in Victoria are required by law to take out domestic building insurance, for work valued at more than $16,000. Home Warranty Insurance, or Domestic Building Insurance (DBI) as it is referred to in Victoria, cover the homeowner (and subsequent owners) where the contracted building work is incomplete or defective and the builder has either died, disappeared, become insolvent during construction or has failed to respond to a rectification order within 30 days of it being issued. The cover lasts up to 6 years from Completion of the domestic building work or termination of the domestic building contract (6 years for structural defects and 2 years for non-structural). At AIC Insurance Brokers we here to assist your Domestic Building Insurance requirements for all new and existing builders and will help you through the eligibility and review processes. For more information you can visit http://www.dbi.vmia.vic.gov.au/

GET IN TOUCH

Leave us a message